Joe Zuccarello’s latest video is live for L2GD Members!
In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello discusses what you can do to keep new and regular customers engaged and informed between visits so they keep coming back. A great customer experience is one that continues while they are away from your facility.
Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.
Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!
JZ10: Customer Experience Factor (CX) Episode Three – Follow-Through After Appointments
