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JZ10: Customer Experience Factor (CX) Episode Two – Touch Points

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello explains what you can do to make a good first impression and follow through at various touch points in your customers’ journey. An incredible customer experience starts with understanding that your front line is your bottom line.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

JZ10: Customer Experience Factor (CX) Episode One – Culture

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello prompts you to think about why you do what you do in your salon. This will not only focus your attention on what’s most important about your work, but also serves as the basis for your business’s culture.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

Save The Date: Thurs., June 1st, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  THURSDAY, JUNE 1st, 7 p.m. EST for a free session with a great discussion with the Pup Relief Tour team, headed up by the Dogfather of Harlem, Brian Taylor! The PRT Team will share tales from their recent training trip to Nigeria.

Hosts & Guests:

  • President Joe Zuccarello  and VP Lorri Keller will guide the discussion on global groomer training.
  • Special guests Brian Taylor, Harlem Doggie Day Spa, founder of The Pup Relief Tour; plus his team of Ambassador/Trainers: Gianna Richardson, Gia Styles Grooming; LaTonya Smith, LC’s Detroit Salon; Labree Blaxon Fluffy By Nature.

Get Notified For This (and upcoming) Facebook Live sessions!

 
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JZ10: TGFD (Thank Goodness for Doodles)

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello suggests taking a second look at grooming Doodles. Widely-thought to be unprofitable, Joe explains how they can be a big opportunity for your salon. Follow along in this latest video!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

Join Us Thurs., February 23rd, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, February 23rd, 7 p.m. for a free session with a great discussion on the topic of: Thank Goodness for Doodles!

In this session:

  • President Joe Zuccarello will share his business coaching savvy to help you identify ways to leverage the popularity of Doodles to build your business.
  • VP Lorri Keller will lend a groomer’s view on ways to manage doodle grooming.

Get Notified For This (and upcoming) Facebook Live sessions!

Get A Reminder

 

 

JZ10: Snags and Brags

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello shows you how to identify your “Snags and Brags” of 2022. This process helps you visualize what you need to keep doing and how to improve your salon for the coming year. Follow along in this latest video!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

New Release: It’s Never Too Soon to Begin Investing in YOUR Retirement

Have you thought about YOUR retirement? If not, we get it. Planning and investing in our retirement isn’t fun for most of us. However, the earlier you start actively preparing for it, the bigger your nest egg will be when you DO stop grooming.

Join L2GD’s Founder, Melissa Verplank as she talks with Jennifer Cobb, her own financial advisor, about how easy it is to start planning for your retirement. If you have not planned for your future yet, after this lesson, you’ll understand WHY it’s so important.

In this video you will learn:

  • What are the 3 retirement investment buckets
  • When was Social Security started and why is that important
  • Why 401s were created
  • Which IRA is the best option for you
  • Why is compounding interest so powerful

Start Learning with Jennifer and Melissa

If you’re a member, be sure to Log In and check out the video HERE so you can add it to your favorites and get the full details! If you’re not a member, click below to watch a free preview of the video.

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JZ10: Can I Get A Time Out?

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello explains why it’s valuable to rethink the “assembly line” approach to running a salon and instead, maintain scheduled time when each client’s pet enters and leaves the facility – a time in and a time out.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

Join Us Thurs., January 26th, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, January 26, 7 p.m. for a free session with a great discussion on how to: Ways to Set Your Service Apart!

In this session:

  • President Joe Zuccarello will share his business coaching savvy to help you identify ways to generate predictable revenue by setting yourself apart from the competition.
  • VP Lorri Keller will lend a groomer’s view on ways to motivate your clients to rebook by giving your grooms the time and care they need.

Get Notified For This (and upcoming) Facebook Live sessions!

Get A Reminder

 

 

JZ10: Schedule Management for Busy Grooming Businesses

Joe Zuccarello’s latest video is live for L2GD Members!

In this JZ10 Groomer Business Tip, ParagonPetSchool.com president Joe Zuccarello shares ways to get your schedule under control. Explore how rebooking, appointment windows and assigning time-outs can reduce the surprises that scuttle your schedule.

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!

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From the atmosphere and lay out of your salon, marketing to attract and keep clients, to how many dogs you are going to do that day, Melissa and Joe will help you map out a plan for Success!

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