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JZ10 Coaching Session: Learn to Speak “Customer”

Joe Zuccarello’s latest video is live for L2GD Members!

Clear communication is make-or-break. Join Joe as he uncovers the secrets of speaking “customer.” You’ll get practical tips for communicating the function, form, and outcome of your grooming strategies. Plus, Joe offers some key conversational aids to keep your grooming goals clear. Talk the talk with the latest JZ10!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


Join Us April 21, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, April 21, 7 p.m. for a free session with great advice for Staffing Secrets: Reward & Retain.

In this session:

  • President Joe Zuccarello will share his business coaching savvy to share ways to keep your grooming team engaged.
  • VP Lorri Keller will lend hands-on groom-room insight from her experience helping grooming businesses grow their own groomers.

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JZ10 Coaching Session: Stay Ahead of the Shed

Joe Zuccarello’s latest video is live for L2GD Members!

This time of year, dogs that we don’t usually see in our salon are going to start shedding. Joe explains how this is a potential gold mine of untapped customers, or, customers who only come in for nail trimming and the occasional bath. Tune in to hear his advice on how to get your staff ready and how to market yourself as a local de-shedding expert in the latest JZ10!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


Join Us March 31, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, March 31, 7 p.m. for a free session with great advice for Spring Skin & Coat Care.

In this session:

  • President Joe Zuccarello will be joined by special guest Dave Campanella from Best Shot Pet Products.
  • The pair will share ways to leverage skin and coat care to boost your business and save you time in the process!

Get Notified For This (and upcoming) Facebook Live sessions!

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JZ10 Coaching Session: Predict The Future – Rebook

Joe Zuccarello’s latest video is live for L2GD Members!

If you had a crystal ball that could predict the future, wouldn’t you want to know all of your upcoming appointments? Join Joe Zuccarello as he describes how to predict your grooming future. No crystal ball required – all you have to do is get your customers in the habit of rebooking and prebooking. Get tips on how to implement this in the latest JZ10!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


Join Us Feb. 17, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, Feb. 17, 7 p.m. for a free session with great advice for Clocking For Speed & Efficiency!

In this session:

  • President Joe Zuccarello will be joined by special guest and Founder Melissa Verplank, CMG, who will share her expertise on how to benchmark speed and how to use this information to help in price-setting.
  • VP of Operations and CMG speed-master Lorri Keller will share tips to “kick it up a notch” without compromising quality!

Get Notified For This (and upcoming) Facebook Live sessions!

Get A Reminder

 

 


Join Us Jan. 20, 7 p.m. for a Facebook Live Session

Join Us on Facebook Live  Thursday, Jan. 20, 7 p.m. for a free session with great advice for Setting & Raising Fair Prices!

In this session:

  • President Joe Zuccarello will share his business savvy on how to calculate the right price for a profitable but fair grooming practice.
  • VP of Operations and CMG speed-master Lorri Keller will share her insights on handling the tough job of pricing for “big dogs” without loosing customers.
  • Bring your questions for on-the-spot advice!

Get Notified For This (and upcoming) Facebook Live sessions!

Get A Reminder

 

 


JZ10 Coaching Session: More Tips For More Tips

Joe Zuccarello’s latest video is live for L2GD Members!

Expanding on the previous JZ10 video, Joe Zuccarello shares “More Tips for More Tips.”

In this episode, Joe discusses additional ways to increase the number of gratuities visit over visit. Like the last episode, these are great ways to create a more professional atmosphere in your salon too!

Listen in to learn more!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!
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Join Us Dec. 2nd, 7 p.m. for a Facebook Live Session

We know you’re busy, but take a moment Thursday, Dec. 2, 7 p.m. to join us for a free session full of tips and tricks to stay calm and carry on during your holiday rush. Don’t miss out – set a reminder below:

In this session:

  • VP of Operations and CMG speed-master Lorri Keller will share tips on streamlining your groom time.
  • President Joe Zuccarello will share his business savvy on increasing your CX – customer success – through a sustained focus on quality.
  • We’ll also discuss safety and answer your questions!

Get Notified For This (and upcoming) Facebook Live sessions!

Get A Reminder

 

 


JZ10 Coaching Session: Tips For Tips

Joe Zuccarello’s latest video is live for L2GD Members!

In this month’s JZ10 coaching session, Joe Zuccarello talks about tips, or as he would put it, “mini bonuses funded by your customers.”

Getting tips from happy customers feels great, especially during the holidays. However, did you know that there are ways to increase both the amount and frequency of your tips?

Tune in to learn some tips for making more tips from Joe Zuccarello!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject-matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!
Read the rest of this entry »


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Join us for our FREE Webinar and get tips, tricks, and the secrets to success from our team of top dog-grooming Experts. We'll send you a reminder email the day of the Webinar.

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Join us for our FREE LIVECAST and get inspired by our team of dog-grooming Experts. Learn the tips and tricks other members have used to fuel their success through Learn2GroomDogs.com. We'll send you a reminder an hour before the LIVECAST begins.

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From the atmosphere and lay out of your salon, marketing to attract and keep clients, to how many dogs you are going to do that day, Melissa and Joe will help you map out a plan for Success!

Thanks! You will be sent reminder emails and a special link to join the webinar!