Join Us on Facebook Live  THURSDAY, JUNE 1st, 7 p.m. EST for a free session with a great discussion with the Pup Relief Tour team, headed up by the Dogfather of Harlem, Brian Taylor! The PRT Team will share tales from their recent training trip to Nigeria.

Hosts & Guests:

• President Joe Zuccarello  and VP Lorri Keller will guide the discussion on global groomer training.
• Special guests Brian Taylor, Harlem Doggie Day Spa, founder of The Pup Relief Tour; plus his team of Ambassador/Trainers: Gianna Richardson, Gia Styles Grooming; LaTonya Smith, LC’s Detroit Salon; Labree Blaxon Fluffy By Nature.

Join Us on Facebook Live  Thursday, February 23rd, 7 p.m. for a free session with a great discussion on the topic of: Thank Goodness for Doodles!

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you identify ways to leverage the popularity of Doodles to build your business.
• VP Lorri Keller will lend a groomer’s view on ways to manage doodle grooming.

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Join Us on Facebook Live  Thursday, January 26, 7 p.m. for a free session with a great discussion on how to: Ways to Set Your Service Apart!

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you identify ways to generate predictable revenue by setting yourself apart from the competition.
• VP Lorri Keller will lend a groomer’s view on ways to motivate your clients to rebook by giving your grooms the time and care they need.

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Join Us on Facebook Live  Thursday, October 27th, 7 p.m. for a free session with a great discussion on: How To SURVIVE the Holiday Rush

In this session:

• President Joe Zuccarello will share his business coaching savvy to help keep you and your team in high gear for the holiday rush.
• VP Lorri Keller will lend a groomer’s view on self-care and survival tactics to keep the Holiday spirit in the Holiday Rush.

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Join Us on Facebook Live  Thursday, September 29th, 7 p.m. for a free session with a great discussion on: How To Prepare for the Holiday Rush

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you get ready to deliver an awesome customer experience and boost your long-term revenue during the holidays.
• VP Lorri Keller will lend hands-on groom-room insight on ways to optimize and organize your grooming operation for when the Holiday Rush hits.

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Join Us on Facebook Live  Thursday, August 18, 7 p.m. for a free session with a great discussion on: How and When to Say NO (Nicely)

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you find new ways to say NO nicely and in which cases it’s better for your business to do so.
• VP Lorri Keller will lend hands-on groom-room insight on steering a “NO…But I can…” conversation toward a happy outcome.

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Join Us on Facebook Live  Wednesday, June 22nd, 7 p.m. for a free session with a great discussion on the controversial subject of  Summer Grooms: To Shave or Not To Shave?

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you explain the need to protect the skin and coat according to need of breed.
• VP Lorri Keller will lend hands-on groom-room insight on ways to choose what kind of “maintenance-free” trim will keep clients happy while protecting the pet from sun damage and heat stroke.

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Join Us on Facebook Live  Thursday, May 26, 7 p.m. for a free session with great advice for client communications in:  Closing the Loop: What Customers Want Vs. The Groom They Get

In this session:

• President Joe Zuccarello will share his business coaching savvy to help you set predictable, positive outcomes through client communications.
• VP Lorri Keller will lend hands-on groom-room insight on ways to explains the whys of options that are best for the dog’s health.

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Join Us on Facebook Live  Thursday, April 21, 7 p.m. for a free session with great advice for Staffing Secrets: Reward & Retain.

In this session:

• President Joe Zuccarello will share his business coaching savvy to share ways to keep your grooming team engaged.
• VP Lorri Keller will lend hands-on groom-room insight from her experience helping grooming businesses grow their own groomers.

Get Notified For This (and upcoming) Facebook Live sessions!