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JZ10 Coaching Session: How to Handle Bad Reviews

Joe Zuccarello’s latest video for is live for L2GD Members!

In this month’s JZ10 coaching session, Paragon VP and pet business coach Joe Zuccarello talks about “How to Handle Bad reviews.” This can be a tricky subject, but it is always important to remember that there is always a ‘thing behind the thing!’

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


New Release: Body Contour Trim on a Fuzzy Senior Golden Retriever

New Learn2GroomDogs release for Members! Lisa Leady is an award-winning professional pet stylist and popular grooming demonstrator. In this video, she shows you a great shortcut to get the perfect Golden Retriever contour in a flash.

Dealing With a Heavily Coated Golden Retriever

Golden Retrievers are a favorite purebred. We see them in our grooming salons all the time. Most of the time they are a simple bath and brush style dog. Easy to do. What happens if the dog’s coat exceptionally thick? The coat is shedding? And the owners want some of the coat removed – but not shaved? What do you do?

In this lesson, Lisa gives you some great ideas on how to deal with a heavily coated senior Golden Retriever. The owners were frustrated with all the loose coat in their home. Lisa shows you how to retain the natural beauty of the coat while bringing it under control at the same time.

Lisa shows you how the right tools can eliminate much of the loose undercoat. She then demonstrates how to trim the feet, ears and feathers for a shorter, but natural look. As she’s working, she shares with you the products and tools she loves to use with this type of work. She also gives you solid handling tips when dealing with an older, large type dog.

On a dog this fuzzy, it WILL take some elbow grease before the coat is under control. But as Lisa explains, if you get this type of dog on a regular schedule, you only must do the heavy work once. After that, it’s just easy maintenance to keep the dog looking and feeling their best.

Start Learning with Lisa

If you’re a member, be sure to Log In and check out the video HERE so you can add it to your favorites and get the full details! If you’re not a member, click below to watch a free preview of the video.

Haven’t joined Learn2GroomDogs yet? Good news: enrollment is currently open! Click the button below to start watching, learning, and connecting today!


Quick Tip – Getting a Nice Rear Scissored Leg

In this Quick Tip video, Lorri Keller (CMG), demonstrates how she accomplishes a nice scissored leg (rear) on a Shih Tzu/Maltese mix. Scissored legs can be an easy way to give your clients a nice stylized look that your customers will LOVE!


Andrea Cyrill’s Story

Check out this great story from Andrea Cyrill, a Learn2GroomDogs.com Member! Thank you for sharing your journey with us, and we’re happy to have helped you achieve your dream.

When Andrea Cyrill Khurana started her dog grooming career, she was one of two dog groomers in Mumbai, India. Andrea had a passion to learn and take care of dogs, but to do so, she would have to be a trailblazer for the grooming industry in India.
“Grooming doesn’t happen a lot in India,” she said. “It’s isn’t a huge industry yet.”

In 2008, she attended a grooming school in Australia to get her certification and returned to India. Initially, Andrea ran a mobile grooming van in India, and throughout her business, she refined her skills by using Paragon’s Learn2GroomDogs.com video streaming service.
Today, 12 years later, Andrea runs a grooming school, salon and boarding kennel. Andrea said that she uses Learn2GroomDogs.com videos in her classes to teach her students when appropriate for the lesson.

“I’ve been a subscriber since 2008, and I keep using it,” Andrea said. “Most of the time I use it for schooling. They just have so many fun things to watch and to learn. It’s really helpful.”

Andrea said she has a desire to grow the industry and love for dogs in her area, but the education can be difficult to get, and this is why Learn2GroomDogs.com has been a valuable resource to her personal career, her students and her business.

“It’s not easy for us to go to Australia or U.S. because of money and time constraints, there is a lot of problems we face,” She said. “I’m really grateful there is a place to go and find stuff that is relevant to us. Mellissa is doing an awesome job. It’s a godsend.”

Over the last dozen years, Andrea has seen dog grooming grow, making a positive environment for groomers to be for healthy competition but also learning off each other and bouncing ideas back and forth on new styles and ways of grooming.

“All the groomers love animals, dogs or cats,” Andrea said. “We are bound together for our love and passion for animals. We all have something in common, we all are following our hearts.” Andrea now has founded the Professional Pet Groomers Association of India (PPGAI) in order to regulate grooming standards and build up grooming in the country.

“There are many groomers now who have not gone to school for grooming,” Andrea said. “(The PPGAI is) So we can support our peers, educate our clients, support system to see this through,” she said. “We take pride in this, we educate ourselves, spend money, time and energy educating ourselves, and some people (who aren’t educated groomers) mess it up for everyone, that’s not right.”
Andrea hopes to see dog grooming expand in India, as well as see the PPGAI grow in order to ensure the dogs are safe and healthy and to continue expanding positive care for dogs across the country.


New Groomer Learns New Tricks with Learn2GroomDogs.com

Annette Tucker learned new professional dog grooming tricks from membership in Learn2GroomDogs.comGrowing up, Annette Tucker loved dogs, but also dreamed of becoming a hairdresser for women. At the age of 50, those two passions are what spurred her to make a career change into the dog grooming industry.

After spending 20 years working in 4H youth development, Annette said the stars aligned and she took the leap into an entirely new career path. She attended dog grooming school, which set her up to hit the ground running for her new grooming path.

“Some days it’s super hard work, physically hard work,” Annette said. “But the days I’m building fabulous relationships with pet parents, and the dogs are looking great and the people I work with, it’s all fulfilling.”

Annette said that the career change has been exciting and rewarding for her, however, it does come with certain challenges. She has had to face many adjustments in her grooming education, including the age differences with her colleagues.

“For me, what has been interesting and a challenge in my own mind is that a lot of people start grooming at a young age,” Annette said. “I had a full-time professional career longer than most young groomers have been alive. [We are at a] different generational level in life, which is challenging in an environment where my coworkers are significantly younger than I am.”

During her education, Annette utilized Paragon’s books to study after hours, to better refine her understanding and skills. She said that she is a lifelong learner and soaked in as much information as possible when she could.

“Learning on my own was a natural thing to do,” Annette said. “Having a resource like that has been amazing.”

After her schooling was completed, she was hired at a daycare boarding facility, becoming the sole groomer at the company for six months. She said this further drove her to learn as much as she could on her own, which is why she subscribed to Paragon’s Learn2GroomDogs.com video streaming service.

“It’s a fantastic resource that all dog groomers should continue to learn and use,” she said.

Annette also said her desire for further education stems from the importance of having a trusting relationship between a pet groomer and a pet parent. She said this is because both parent and groomer seek to give the best care possible to the dogs, and it can be scary giving a pet into a stranger’s hands for care.

“It’s really key for a parent to trust their groomer,” Annette said. “As we continue to work with the pet and their parent, we solidify what they are looking for in their pet. I’m really enjoying that component, working with the parent and their pet. We are a team of loving their pet together.”

Now, Annette works at Bark Me Beautiful Pet Grooming Inc., where she works with experienced groomers and continues her lifelong learning journey.

Learn2GroomDogs.com has also helped Annette further her education on her own and helped her prepare for certification with the National Dog Groomers Association of America in the sporting and nonsporting groups.

“I’m investing in myself and my further education as a groomer. It’s a fantastic resource that all dog groomers should continue to learn and use,” she said. “I’m fortunate to be working where I am because we all desire to be high quality for our customers.”


Check Out This Quick Tip To Finish Rear on Australian Shepherd

In this FREE Quick Tip video, Lorri Keller (CMG) demonstrates techniques to make a finished rear with a docked tail look seamless on an Australian Shepard. – Explore membership in Learn2GroomDogs.com!


New Spotlight Sessions – Color Timing, Ideal Clients, & Yorkie Topknots

How to Manage Your Time While the Color is Processing

In this spotlight session, Angela Kumpe shows you how to groom effectively while your color is processing. Running Time: 6:22

This Spotlight Session is from the full video: Color Time Management in a Busy Salon

Watch the Spotlight Session

Ideas for Identifying Your Ideal Client

In this spotlight session, Danelle German and Melissa Verplank talk about valuing your work, planning ahead, and pinning down your ideal client base. Running Time: 2:12

This Spotlight Session is from the full video: Opportunities for Mobile Cat Groomers

Watch the Spotlight Session

How to Tie Up a Topknot on a Pet Yorkshire Terrier

In this spotlight session, Suesan Watson runs you through the best method for tying a topknot on a pet Yorkie. Running Time: 5:02

This Spotlight Session is from the full video: Yorkshire Terrier with an Asian Butterfly Head Style

Watch the Spotlight Session

JZ10 Coaching Session: Dental Awareness & Income Potential

Joe Zuccarello’s latest video for is live for L2GD Members!

In this month’s JZ10 coaching session, Joe Zuccarello shows you how to get a pet parent on board with dental health! Learn how you can bring dental solutions into your grooming practice, and how to get your clients to keep it up at home.

Check out Dental Awareness & Income Potential below!

Joe is also the host of the “Hey Joe!” podcast where he interviews a wide range of pet industry subject matter experts.

Each month, members get a BRAND NEW JZ10 on a broad range of topics, from keeping your staff happy to nailing your finances. Stay tuned for more!


New Release: Asian Fusion on a Powderpuff Chinese Crested

New Learn2GroomDogs release for Members! In this lesson, Lindsey shows you one of the classic ways to start an Asian influenced head style with clippers. It’s quick and easy yet still leaves plenty of styling options for the rest of the head.

Creative Styling Possibilities on Powderpuffs

Award winning pet stylist, Lindsey Dicken walks you through creating this adorable Asian influenced trim. She uses two iconic stars for influence. Can you guess who or what they are?

As Lindsey explains in the lesson, there are lots of options for this trimming style. Every dog has something unique to play up. To make look cute – even cartoonish – the signature of the Asian styling trend. You need to work with the individual dog.

Lindsey loves this fun style. It’s easy to do and easy for the owners to care for at home. It breaks all the rules of breed profile trimming. But at the same time, there are elements you can pull from and apply. As Lindsey works, she highlights key points making up the Asian style. She disuses a few of the main points in making it so functional for the dog. The owner. And the groomer.

Start Learning with Lindsey

If you’re a member, be sure to Log In and check out the video HERE so you can add it to your favorites and get the full details! If you’re not a member, click below to watch a free preview of the video.

Haven’t joined Learn2GroomDogs yet? Good news: enrollment is currently open! Click the button below to start watching, learning, and connecting today!


New Spotlight Sessions – Breed Standards, Bichon Necks, & Guard Comb Tips

The Importance of Breed Standards

In this spotlight session, Colin Taylor and Melissa Verplank discuss the importance of breed standards. Running Time: 3:55

This Spotlight Session is from the full video: Why Breed Standards Matter To Pet Groomers

Watch the Spotlight Session

The Secret to Creating the Perfect Arched Neck on a Show Style Bichon

In this spotlight session, Irina “Pina” Pinkusevich shares the secret for a perfect neck. Watch how layering quickly creates an ideal arch on a Bichon! Running Time: 3:10

This Spotlight Session is from the full video: Grooming A Show Style Bichon

Watch the Spotlight Session

Working with a Guard Comb to Set the Pattern and Remove the Coat Efficiently

In this spotlight session, Kathy Rose shows you how to efficiently set the pattern on a Maltese Mix. Tune in for great tips on using your guard comb! Running Time: 7:04

This Spotlight Session is from the full video: Everyday Salon Styling on a Maltese Mix

Watch the Spotlight Session