Call Now: (888) 344-8658
Search for a News Story:

Are You Taking Care of Your Best Customers?

CSRIt’s hard to believe, but the major holidays are just around the corner. What does your appointment book look like? Are you booked out until after the holidays?

If you are, CONGRATULATIONS!  Give yourself a huge pat on the back. Being proactive with your schedule feels great, doesn’t it?

If you’re still trying to fill holes in your schedule, there’s a question I’d like to ask.

Do you know who your most valuable clients are? Whether you are a solo flyer or work with a team, you can benefit from knowing what type of client brings in the most revenue.

When it comes to the busy holiday season, knowing how to prioritize appointments can be very helpful. As much as we would like to get to every client, there are only so many hours in a day. It can be hard to decide who gets appointments and who gets turned away. Read the rest of this entry »


Growing Your Business? Make Room for New Customers!

Growing your business starts with two simple equations:

Marketing Amy

If you want your business to thrive in any economy, you need insurance – and repeat business is your insurance plan.

During my recent lecture about client management at a large trade show, an audience member said something so amazing I knew I had to share it with you. I wish I had caught her name so I could give her full credit for her brilliant idea.

Professional groomers are always busy when the weather is warm. Most of us are booking out two to three weeks (or more) in advance. When the weather is toasty, people always want their pets groomed. The dogs are hot, dirty, and stinky. Even the once or twice per year clients start calling. Read the rest of this entry »


Count Me In!

Sign up to get notified when we host FREE Facebook Live Events!

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Sign up to get a reminder when your Members' Only Facebook Live Q&A is about to start!

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Join us for our FREE Webinar and get tips, tricks, and the secrets to success from our team of top dog-grooming Experts. We'll send you a reminder email the day of the Webinar.

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Join us for our FREE LIVECAST and get inspired by our team of dog-grooming Experts. Learn the tips and tricks other members have used to fuel their success through Learn2GroomDogs.com. We'll send you a reminder an hour before the LIVECAST begins.

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

From the atmosphere and lay out of your salon, marketing to attract and keep clients, to how many dogs you are going to do that day, Melissa and Joe will help you map out a plan for Success!

Thanks! You will be sent reminder emails and a special link to join the webinar!