Call Now: (888) 344-8658
Search for a News Story:

How to Brighten a Dogs Coat Using a Staple Pantry Item

Today, we have a wide assortment of products to make our grooming jobs easier. They give us better results and may even help us do the job faster. It could be anything from a shampoo, to a coat conditioner. It might be a magical spray or powder you apply to the coat. Take a look at any grooming catalog and you’ll find a vast array of items from a variety of manufacturers that can take care of just about anything you could need.

But how do you know exactly what to reach for when a unique situation presents itself? Sometimes you don’t always know what you need. Or maybe what you need is a specialty item and you don’t have it at your fingertips. What do you do then?

Smart groomers and stylists often turn to home remedies. Years before we had the variety of products we do today, most clever groomers turned to their own cabinets for solutions. They used their ingenuity and developed home remedies to solve their grooming dilemmas.

Recently on the Learn2GroomDogs.com set, we had an unusual situation. Luckily, we had the masters of home remedies in for a filming weekend, Lisa Leady and Suesan Watson. (If you haven’t caught their L2GD lesson on home remedies – click here! Not only is it educational, the sister duo missed their true calling as a comedy routine!)

All of the dogs for that filming weekend were dogs that were supplied to us, sight unseen. We’d simply made the request for eight dogs.

The criteria was:

  1. They needed enough fur so that Lisa and Sue could actually groom them.
  2. The dogs needed reasonably nice temperaments.

That’s it.

While we were at lunch, the dogs were checked in. Our team had placed them in a holding area to await their afternoon film session. When we returned, we were excited to see what was we had to film. I knew all our afternoon dogs were mixed breeds that had come from a large 300+ dog puppy mill rescue that took place a few years ago. Luckily, all of the dogs found loving homes. The family supplying the dogs for the Learn2Groom film shoot had adopted three of the puppies. Many of the rescued pets were Shih Tzus, Pomeranians, Malteses, or mixes of the three breeds.

When we walked into the kennel room at the Paragon School of Pet Grooming, we were so excited. Every dog was adorable! But one really stood out – a Pomeranian/Shih Tzu mix. It had plenty of coat that brought out a few key features, making him even more appealing. But it did have a problem – and it was smack dab on the top of his head: a huge, rusty-colored lick stain.

If you’ve been in this profession for any amount of time, you know exactly what we were looking at. Apparently, one of his four-legged siblings had taken to cleaning the top of his head on a frequent basis. The constant licking had turned the white fur a rusty red color. He also had a fair amount of rust staining near his eyes and around his mouth.

Sue immediately reached for this little cutie. As she was snuggling with him she looked me right in the eyes and said, “Do you have any ketchup?”

What?

Why did Sue want ketchup?? Even though I hadn’t said a word, my expression must have asked the question.

Sue quickly went on to explain that ketchup would lighten the stain on the top of the dog’s head. “Really?” I exclaimed. I didn’t bother to question her – I knew she had something good up her sleeve. Sue said it didn’t matter what brand of ketchup we chose – any ketchup would work. I quickly went and found a couple packets of ketchup in the kitchen and handed them to her.

We took the dog out onto the practical skills floor and set him on a grooming table. Sue simply opened a package of ketchup and started to apply it to the dry coat. She generously worked it into the top of his head, under his eyes, and on his muzzle area. Once the ketchup had thoroughly saturated the hair, we set this little guy aside to sit for about 30 minutes before bathing him.

I was amazed after Sue bathed and dried this little dog. The rust-colored staining was significantly lighter! Was it gone altogether? No. But it was considerably lighter on the top of his head. Around his eyes and on his muzzle area it was almost totally removed.

I was astounded.

Sue suggested that we do a couple more applications in the future to really lighten the top of his head.

After seeing what a single application of ketchup (yes ketchup!) had done to brighten this dog’s coat, there was no doubt in my mind that a few more applications would lighten the stain even further.

I love home remedies when it comes to grooming. These problem-solvers are made from items that you just naturally have on hand. Many times they are common pantry items that all of us have hidden away in drawers or cupboards.

Who knew you could use ketchup to lighten and brighten the coat? It was a new one for me.

Watch for Suesan Watson in an upcoming Learn2GroomDogs.com video lesson featuring this adorable little Pomeranian/Shih Tzu mix.  Join today!

Happy Trimming!

~ Melissa

P.S.

Do you have any tricks like this one? Tell us about them on the Learn2GroomDogs Facebook page.


The Importance of Canine Anatomy

“Why bother learning about canine anatomy?” is a phrase I hear all the time.

MV Skeletal StructurerrIf you are a “professional groomer,” this is the most important lesson you can learn. Combined with effective pet handling, understanding canine anatomy is the FOUNDATION of all good grooming.

If you don’t know how the pet is put together – or in some cases – SHOULD be put together, you simply won’t do a good job at your profession. You will not earn the trust and cooperation of a pets entrusted to you. So, whether you are a long time groomer, a newbie, or a bather working with a team of pet stylists – understanding canine anatomy is critical to your success.

All dogs, regardless of breed, possess identical bone and muscle structure. Fundamentally, all dogs – from Great Danes to Yorkies – are the same. The domestic dog is the end result of generations of carefully controlled breeding practices. Man has domesticated dogs to assist us in many daily functions.

Many breeds still do the jobs they were bred to do, such as herding, hunting or tracking. As times changed, the breeds remained but it was no longer necessary for them to perform these tasks. Other breeds have evolved a proficiency in other activities that allow them to continue to assist man.

lesson 1For every purebred dog, there is a written standard developed by parent breed organizations that outlines what the “ideal” dog of that breed should be. The key to maintaining a dog in a condition to proficiently perform its original role is to know the standard.

I get it. Being able to decipher the official breed standard can be challenging at first. Speaking the “language” is a key component to understanding how to work professionally with dogs. As I was coming up the ranks, I struggled with understanding the written breed standard, too. It was like Greek to me! However, with focus and intentional study, I did learn it – and so can you!

In order to safely handle a dog during grooming or to style the dog to accentuate its best features, you need to understand basic anatomy and individual breed standards.

  • What are the key components that make up a structurally sound and balanced animal, purebred or mixed breed?
  • How do you measure or select reference points?
  • How do you apply those points in the trimming process?
  • How can you handle or manipulate the dog to create a harmonious relationship?

For dogs with definite trim styles, you can accentuate proper structure while minimizing conformational faults. To the untrained eye, accentuating or detracting from the conformation of the pet will be subtle. However, it will make a large difference in the overall quality of the haircut.

Are you familiar with the dog’s natural movement limitations? If you are, you can make grooming much more comfortable for the pet. When the pet is comfortable, it is much more willing to cooperate. If you don’t understand the mechanics of a pet and try to move it beyond its physical limitations, you will eventually cause or contribute to an injury. Understanding key pressure points as well as using proper holding techniques allows both the pet and the stylist the greatest degree of safety through the entire grooming process.

Scottie FramworkrrTHE STRUCTURE OF A DOG: FRONT & REAR ASSEMBLIES

Front Assembly

This area makes up the shoulder and front legs. It consists of bones, muscles, and tendons. The angles of the bones, combined with their length, dictate how efficiently the dog will move. The shoulder blade is held in place by muscles and tendons that allow for good forward and back movement, but is limited from side to side. Some dogs are more limber than others. When lifting a foot or leg, never extend it beyond the point of mild resistance when the dog is relaxed.

Rear Assembly

Bones, muscles, and tendons make up the hips and rear legs. The angles of the bones, combined with their length, dictate how efficiently the dog will move. The pelvic and femur bones are held in place by a ball and socket that form the hip joint. The ball and socket offers a greater degree of rotation through the hip joint than in the front assembly. However, older dogs or dogs with joint discomfort will not be as flexible as a pet that is pain free. When lifting a foot or leg, never extend it beyond the point of mild resistance when the dog is relaxed.

Welsh Box StructurerrMEASURING A DOG: KEY LANDMARKS

Outline of a Dog

The overall length of a dog is measured from the point of shoulder to the point of rump and from withers to ground. The distance between the withers and the top of the elbow and the distance between the elbow and the ground will dictate the overall balance and proportion of a dog. Most breed standards refer to the body proportion as being square or rectangular.

Measuring the Head

Skull types come in a wide variety of shapes and sizes. The overall length refers to the points from the occiput to the tip of the nose. The stop area is frequently used as a key measuring point of the relationship between the length of topskull and the muzzle.

PATTERN SETTING

Pattern Setting

All patterns are set in relationship to bones and muscles on the dog. There are a few key areas about the neck, chest, shoulders, ribs, and thighs that allow stylists to set body patterns on the dog that are well-balanced and symmetrical. On the head, the key pattern-setting points are the stop area, eye socket rims, ears, cheeks, the back corners of the mouth, and the occiput.

Sporting Dog StructurerrWhether you are working on a show dog or a family pet, where you set the pattern will make a huge impact on your finished groom. On dogs with haircuts, pattern placement is critical to create a stylish haircut that accentuates the dog’s features in a positive light.

Balance, style, and flair all are seen at their best when a trim is founded on a sound basic knowledge of overall canine anatomy. Like anything else, the more knowledge one has on a topic, the easier it is to apply. With time, correct application will become second nature.

Happy trimming!

~Melissa


7 Qualities of High Quality Pet Stylists

I’ve been working within the pet grooming industry for a very long time. Frightfully, probably long before many of you were even born. I feel very fortunate to be surrounded by top end pet stylists, especially in the past 5 years being on the film set of Learn2GroomDogs.com. All of our 40+ Training Partners are at the top of their game. They are simply some of the best professional pet stylists in the world.

As I work beside these talented stylists, I’ve seen a few very common threads. Outstanding pet stylists are tenacious. They push themselves constantly by developing a deeper understanding of the grooming process:

  • any type of dog (or cat)
  • with any coat type
  • of any size
  • using any technique

Then add in:

  • many times the pets are in poor condition
  • the pets often have a less than perfect temperament and the stylists still get the job done well

These exceptional pet stylists don’t entertain frustration. They have the ability to see through the dirty, messy mound of fur. They see the potential of what could be. With their ever growing set of skills, they see beauty Blog quoteof what the finished product could be – not what is on the grooming table before the process begins (for more on this topic, read my blog, Begin with the End in Mind). They feel the creative challenge calling their name. The only question left in their minds is not IF they can do it – but HOW they will accomplish the task in a safe and comfortable manner for the pet.

Here are seven qualities I’ve seen in almost all high-quality pet stylists:

  • Appreciation of Knowledge

High-quality pet stylists know, the more you learn – the more you want to learn and the more you will earn. Building a strong foundation of knowledge insures that you will always do the best work possible. As your knowledge base improves, you will immediately be able to apply that knowledge to every pet you groom. Even if it’s a #7 shave off, a knowledgeable pet stylist will always try to improve the dog’s appeal. They draw upon a vast array of learning experiences to complete a task – and most of it is not learned in school!

  • Value High Quality Products & Tools

High-quality pet stylists know their products and tools will make or break them. If the shampoo does not leave the coat squeaky clean, you will never get a quality finish on the coat. Coats need to be dried with the correct type of dryer using the correct method for optimum coat preparation. It’s impossible to produce a velvet finish with dull blades or shears. It does not matter what product or tool we are discussing. High-quality pet stylists know they need to invest in the best. Period.

  • Firmly Understand Time is Money

High-quality pet stylists know time is money. There are always options for the pet based on the condition of the coat, the pet’s temperament, the amount of time you have on your schedule, and the amount of money the client is willing to spend. High-quality pet stylists instantly know how to weigh out the variables and select the best option.

  • Self Confidence

High-quality pet stylists are confident in their abilities. Yet, at the same token they are humble. Even though they’re highly confident they know there is still room for personal growth. They freely share their knowledge with others while they continue to build their skills to an even higher level.

  • Understand Canine and/or Feline Psychology

High-quality pet stylists are keen observers. They understand canine and feline body language. Animals are pretty transparent when it comes to their behavior. There are always clues to an animal’s behavior, even if it is subtle. A high-quality pet stylist will always try to gain the trust and understanding of the pet they are working on.

  • Compassion for the Pet

High-quality pet stylists are compassionate to the needs of the pet. They understand each pet is an individual. They all have different tolerances to standard grooming and practices. High-quality pet stylists will always live by the Golden Rule – maintaining a calm, cool, and collected composure at all times.

  • Always Push to Improve

High-quality pet stylists always push themselves to improve. Once they have mastered one technique, one skill, one breed, they always know there’s more to learn just around the corner. Learning and improving is a never ending journey.

Outstanding pet stylists are humble, talented, practical, and passionate – sincere with exceptional character. They go after the goal of being the best they can be and they don’t give up. For them, there is always room for improvement. They raise the bar for themselves and set new and better standards for our industry.

What skills would you like to hone to become the best you can possibly be?

Happy Trimming!

-Melissa


Time = Money in a Pet Grooming Salon

blog imagerrTime is money in our business. Sure, we love pets. I don’t know anyone who gets involved in this career who isn’t passionate about animals. Still – time is money. And in this fast paced world, it never seems any of us have enough of either!

My goal is always to turn a small to medium-sized pet in an hour or less; bathe, dry, haircut, and/or finish-work on a bath and brush style pet.

If you are not turning at least a dog an hour, you have an issue somewhere in your routine.

Here are some ideas/methods that allow seasoned pet professionals to hit that goal. Take a read and see if you can identify ideas you can try to help increase your speed in the grooming department. The times given are for small to medium-sized pets. Read the rest of this entry »


5 Steps for Setting Goals in Your Grooming Department

blogrrLast night I was sitting with Misty Fowler, our grooming department manager at one of my companies, Whiskers Resort & Pet Spa. It was our annual Christmas party.

Our conversation touched on the amazing growth that company had accomplished in the past few years. Misty beamed as she reported, “The grooming department is only $2,800 short of achieving our annual goal. And we still have the entire month of December to go!”

I was intrigued. She went on to explain how they did it.

A year ago she determined what she wanted for a growth rate in the grooming department. She figured out what that number would be based on the current year’s annual sales for the grooming department.

Once she had her annual target, she divided it by 12 to give her a monthly goal. Taking it one step further, she divided that monthly number by 4.3 to give her a weekly goal to aim for. Finally, she divided that weekly number by six to give her a daily target. She now had a clear road map. She, and her team, knew what they had to do to reach their annual goal. Read the rest of this entry »


Customer Service Basics

happy-clientrrrThis is the time of year when we think a lot about being grateful. As someone who works with people every day, I often think about customer service and how much of it makes an impact on our business and ourselves.

It’s easy to take your customers for granted when your shop is booked out several weeks in advance – or if you’re the only game in town. Sooner or later, another business like yours is going to spring up nearby. Are you ready? If all things are equal…

• Convenience
• Location
• Quality
• Price

…what do you do to set yourself apart? When your clients have coffee with their friends do they say, “They aren’t that great, but they’re so close to my house…” OR “I have to drive out of my way to get there, BUT IT’S WORTH IT.

Read the rest of this entry »


Surviving the Holiday Rush

blogrrAfter working professional in the pet grooming industry over 35 years, the only time I worry about dealing with clients is the Christmas holiday season.

The two weeks preceding the actual day can be a chaotic mess.  With Christmas shopping, decorating, baking, family gatherings, holiday socials to attend, and every regular client you have wanting to be booked as close to Christmas as possible . . . phew!  December can be an exhausting month!

But, wait – it doesn’t have to be!  Christmas organizing all year round will let you create that picture perfect holiday without nearly the stress. Read the rest of this entry »


Nine Seconds to Make a First Impression

Dog-Computer-Wallpaper-1024x768rrYou meet someone for the first time – it could be a new client walking through your doors, someone at a grooming trade show or a new team member.

The moment that stranger sees you, their brain makes a thousand assumptions.  It might be a new client or someone you meet anywhere else.  You are giving off clues about yourself before you ever begin to speak.  They are gathering a wealth of nonverbal clues about you.

What are nonverbal clues?

Nonverbal clues include all the ways you present and express yourself, apart from the actual words you speak.  Things like eye contact, gestures, posture, body movements, and tone of voice.  All of these signals can convey important information that isn’t put into words.  They are extremely important at work and in business.  Perception is reality. Read the rest of this entry »


Rating Dog Personalities

blogrYou have a new client on the books. It’s a Lhasa/Maltese mix – or in the new world of designer dogs, it’s a “Lhatese.” The client arrives precisely 15 minutes late. She’s dressed to the nines and everything matches… even the dog.

The dog’s name? You guessed it…

…Precious.

You know you’re in trouble.

If you’re a one groomer salon, you can keep the personalities of all your canine clients in your head. You know any dog named Precious is far from… precious.

But what if you start expanding your salon? What if you bring on a new bather? Or maybe you have an assistant handling your appointments? Or maybe you have an inexperienced groomer joining your team.?

Wouldn’t it be helpful to know the personality rating of the dogs scheduled for the day?

Read the rest of this entry »


What Does the Client Want?

puppy-trainingThe #1 Role of Service Based Businesses: Solution Experts

A product is a physical thing. You can see it and touch it. You can box up the parts or the assembled item and know how it will look, how big it is, and where you’ll put it when you get home. A service, by contrast, is intangible. You can’t mail a service to your house or carry it from a store.

In most cases, services are purchased – touch, taste, smell, and sight unseen. It’s a leap of faith based on the client’s ability to say what they want and the expert’s ability to interpret them correctly. When you go to a salon or barbershop, you can’t try out a haircut before you buy it. You tell your stylist what you want, then – hopefully – you get it. The better you describe what you want, the better the outcome.  Dogs can’t tell you to take a little off the top, so how can you unlock the secret of what your (human) client wants?

By understanding that the person asking the questions controls the conversation!

Read the rest of this entry »


Count Me In!

Sign up to get notified when we host FREE Facebook Live Events!

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Sign up to get a reminder when your Members' Only Facebook Live Q&A is about to start!

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Join us for our FREE Webinar and get tips, tricks, and the secrets to success from our team of top dog-grooming Experts. We'll send you a reminder email the day of the Webinar.

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

Join us for our FREE LIVECAST and get inspired by our team of dog-grooming Experts. Learn the tips and tricks other members have used to fuel their success through Learn2GroomDogs.com. We'll send you a reminder an hour before the LIVECAST begins.

Thanks! We'll remind you to join our next Facebook Live event!

Count Me In!

From the atmosphere and lay out of your salon, marketing to attract and keep clients, to how many dogs you are going to do that day, Melissa and Joe will help you map out a plan for Success!

Thanks! You will be sent reminder emails and a special link to join the webinar!