Pet groomers and stylists are in the service industry. Our role is to help people and their pets. When we do it well, we make people happy.
What if you can’t make them happy because you can’t groom the dog safely due to its aggression or health? Should you still groom the pet?
If you have been in business for any amount of time, I’m sure you’ve run into this scenario. Even seasoned professionals struggle with this dilemma at times. Should you groom the pet or turn the client away? Read the rest of this entry »
